Chanchito is now called Jackito. But the change that matters isn't the name: it stopped being an app where you record things and became an agent that captures them on its own.
No. Your account, data and history are unchanged. The WhatsApp number is the same, so you don't even need to update the contact — you'll just see it's now called Jacko.
Because the product changed category. "Chanchito" (piggy bank) described a place where you put things away. Jackito is an agent that works for you, and the name had to reflect that.
Yes. Your existing address stays active and the auto-forwarding you already set up won't break. New accounts no longer get a forwarding address: they connect their email, which does the same thing with nothing to set up.
No. You keep the terms and the price you signed up with, and you get the new capabilities without paying more.
We discontinued it to focus on doing one thing very well: the personal finance agent. If you were using business mode, your data is still there and we're reaching out to help you move to personal mode.